What is Mimecast?
Well Mimecast is a unified cloud solution which offers email archiving, email security and business continuity.
Mimecast offers tons of free resource as youtube video, several other type of documentations as videos and whitepapers. Also they provides an excellent technical documentation which will help you walkthrough each and every features and options. So if you wish to dig deep more in to the mimecast administration console and its feature then you can attend the free webinars provided by Mimecast. You can register for free and select the available webinars in each region. The webinar offers basic training on each and every Mimecast features and it is available to general public. So with this training you will be comfortable to support your customer/clients from the service desk level.
However if you are serious on getting an advanced training then Mimecast offers training and certifications for such crowd as well. However this is only available for the partner network.
So I have recently completed two such training and certification from Mimecast. So we will look at what are those training options and how does it helps you become stronger in Mimecast topics.
The Mimecast technical certifications has two paths as below and both the path has two parts too.
1. MIMECAST TECHNICAL SUPPORT SPECIALIST (MTSS)
a) TECHNICAL GATEWAY SPECIALIST
Administration Console Basics and Navigation
User and Group Management
b) TECHNICAL GATEWAY PROFESSIONAL
Monitor Held / Bounce / Rejection / Connections
Two Factor Authentication
2. MIMECAST TECHNICAL SUPPORT PROFESSIONAL (MTSP)
a) ARCHIVE PROFESSIONAL
View and Search Logs
Sync & Recover
Case Review Application
b) SECURITY PROFESSIONAL
Targeted Threat Protection
Internal Email Protect
The study path remains the same as provided in the above order. Meaning you are required to complete the Mimecast gateway technical professional exam in-order to attempt for the archive professional and the security professional exams.
The exams are available with unlimited retries however you need to score 80% marks to pass and that too within a short time. Total number of questions varies for each exam and the exam time would be 1 minute per each question.
From my experience completing technical gateway specialist & the professional exams both has 30 questions and 60 questions each with 30 and 60 minutes each to complete the exam. The training is detailed with lot of hands on and tiny exams between each modules. If you follow the pace, passing the exams wont be that hard.